Security / Safety

Security:

If you have questions, concerns, or problems with your profile or would like to report another user or profile, please visit https://themywall.com and find the contact form at the bottom of the page. Write us! We consider the security of our applications and the privacy of our users' data to be extremely important. While it is not possible to predict a number of future computer threats to our systems, we regularly review and work to improve our security in an effort to increase the security of our user community and Web security.

TheMyWall.com Security Procedures. We use physical, procedural and electronic controls in connection with the security of our systems and user data against unauthorized access. This includes regular inspections of our systems and applications for possible problems. The inspection is performed by the security team of our internal security and an external security company.

Reporting security issues to TheMyWall.com. We welcome contributions from a security research community of IT professionals or amateurs to improve the security of our applications and user data. To this end, we encourage security researchers to responsibly identify potential vulnerabilities on our site and to contact our Security team immediately at securityteam(@)themywall.com. Thank you!

You will receive a quick reply to messages received via this email. If you do not receive such an answer, we ask you to try to contact us again (via the contact form). To protect our users, we also ask that you refrain from sharing information about any potential vulnerabilities on our site with anyone outside of TheMyWall.com security team. Until we and you have confirmed that any such vulnerability has been properly secured.

We want all users to enjoy TheMyWall.com safely and responsibly. We therefore ask you to read and comply with both the Code of Conduct, Privacy Policy and Terms & Conditions. And above all, have fun!

Safety:

Online and offline security guide

We also recommend that you read our Code of Conduct

At TheMyWall.com, we take the safety of our members very seriously. We constantly check all profiles, photos and speeches on the web. We do everything in our power to ensure your privacy and security. However, we think it's important to remind you that online safety includes your responsibility and behavior. So be very careful and think before you act. Keep safe!

Report abuse and get help or advice.

If you have a negative experience, realize that it is not your fault and you have our support. You can block a user from contacting you again. Please let us know of any violations (harassment, sexual assault, false profiles, fraudulent attempts, etc ...) that you encounter so that we can block such user's profile. All serious cases of abuse will be referred to the competent authorities. If you need help, support, or advice, consider contacting one of these resources.

Online security!

Here are some tips that can help you protect yourself from the wrong people.

Keep your account secure.

Choose a strong password and keep it secure. We strongly recommend that you change your password regularly. Never forward emails from TheMyWall.com to anyone else, as the links in our emails give you direct access to your account. Be careful!

Protect your personal information.

Do not give or write to people immediately any personal information, such as your home or work address. If you want to make a phone call, use the anonymous phone service or Skype or our website (Our website allows you to make phone calls, video call or virtual 3D street chat).
Do not provide your personal phone number. TheMyWall.com never sends you an email asking for a password. Remember to never enter your login details on a fake website that looks like TheMyWall.com. If in doubt, enter www.themywall.com in your browser and go to TheMyWall.com.

Trust your instincts.

Your instinct is a powerful tool to help you decide when to move forward with someone and when to turn around and run away. If you feel something is wrong, it's probably not good. Consider blocking the user.

Never send money or financial information about you or your accounts. NEVER!

If someone asks for money, for example to come and visit you, or because they claim to be in need, report it to us immediately.

Remember etiquette and always be nice!

Just because someone isn't your cup of tea doesn't give you the right to be terrible. Always be polite!

Offline meetings - personal meetings with the user.

TheMyWall.com helps people build relationships, but also encourages them to protect their privacy and personal safety. Before you decide to meet an online contact in person, consider some guidelines to help you meet for the first time.

Take your time!

Don't be persuaded to hurry to meet a friend online to meetings offline. Everything has its time. Before you talk on the phone or meet offline, take some time to get acquainted online.

Meet and stay in public during the first meeting.

If you meet, do so in a public place where other people can see you. Tell someone where you are going, when and with whom. Make sure you have a charged cell phone, with credit and with you. Get your own transport and make sure you can use it at any time! Getting in the car of a stranger you don't know is not a good idea!

Always be careful when meeting an online friend offline!

If you feel something is wrong, leave immediately! Don't rely on photos. We check them to the best of our ability, but it can still be an old photo or someone else's photo.

Protect your personal belongings.

Carry as little money as possible - just a necessity. Credit or debit cards can be blocked in the event of theft and payments can be reported as fraudulent.

Health and safety!

At TheMyWall.com, we always care about the well-being of our community and our users.

Thank you, that you think about your safety and privacy. Remember to always be vigilant!

We want all users to enjoy TheMyWall.com safely and responsibly. We therefore ask you to read and comply with both the Code of Conduct, Privacy Policy and Terms & Conditions. And above all, have fun!